Privacy notice

Who is responsible for your information

Wolf Pack Food Solutions Ltd. is the controller of personal information handled through this website and through business enquiries. The company is registered in England and Wales under company number 13106883.

Registered office: 87 High Street, Hanham, Bristol, BS15 3QG.
Email: david@wolfpackfoodsolutions.com
Telephone: +44 (0)7587 426679

Information we collect

If you contact us, we may receive your name, business name, email address, telephone number and the information you include in your enquiry. When you submit the website form, these details are sent to Wolf Pack Food Solutions by FormSubmit, our form-delivery provider. Hosting and form-delivery services may also process limited technical information, such as an IP address, for security and reliable delivery.

How and why we use it

We use enquiry and correspondence information to respond to you, discuss possible services, provide requested consultancy, keep appropriate business records and meet legal obligations. Depending on the circumstances, the lawful basis is taking steps at your request before entering a contract, performing a contract, complying with a legal obligation, or our legitimate interest in managing business enquiries and client relationships.

Sharing and retention

We only share personal information where it is necessary to operate the business, deliver agreed services, use professional advisers or comply with the law. FormSubmit processes website enquiry details to deliver them by email and states that submissions are retained by its service for up to 30 days. Its privacy information is available at formsubmit.co. We keep enquiry information only for as long as needed for the relevant enquiry or service and for any applicable legal, tax, insurance or professional record-keeping period.

Cookies and website technology

This website does not currently use analytics or advertising cookies. The hosting service may use strictly necessary security and network technologies. If analytics or other non-essential cookies are introduced, this notice and the website’s consent controls will be updated first.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information, object to processing, or request data portability. Contact David using the details above. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.